# Gastra Networks

> PT Graha Anugerah Sejahtera, operating as Gastra Networks, is an officially licensed Indonesian national internet service provider (ISP) serving business customers since 2001. Gastra provides dedicated fiber optic internet up to 1 Gbps with wireless backup, metro ethernet and dark fiber, managed network services, IoT/CCTV solutions, VSAT and Starlink for remote sites, smart hospitality for hotels, and data center colocation in Jakarta — reaching 16 cities across 8 regions from North Sumatra to Papua, backed by a 24/7 helpdesk.

## Site Pages

- [Beranda — Bahasa Indonesia](https://gastra.net.id/): Indonesian homepage — services, solutions, advantages, coverage map, clients, company profile, FAQ, and quote request form.
- [Homepage — English](https://gastra.net.id/en/): English homepage with the same content for international visitors.

## Core Services

- [Dedicated / Broadband Internet](https://gastra.net.id/en/#layanan): High-SLA dedicated and broadband fiber optic internet — speeds up to 1 Gbps with wireless backup, for SOHO, medium business, and corporate customers.
- [Metro / Localloop](https://gastra.net.id/en/#layanan): Point-to-point metro ethernet links and fiber local-loop last-mile connectivity for fast, secure network integration between offices.
- [Dark Core Fiber](https://gastra.net.id/en/#layanan): Leased dark fiber core with full customer control over capacity, latency, and data security.
- [Managed Service](https://gastra.net.id/en/#layanan): End-to-end network and IT device management by Gastra's expert team, so customers can focus on their core business.
- [IOT / CCTV](https://gastra.net.id/en/#layanan): Integrated Internet of Things and CCTV solutions for monitoring, security, and operational automation.
- [Data Center](https://gastra.net.id/en/#layanan): Server colocation in Gastra's data centers at the Cyber and IDC Buildings, Jakarta — reliable connectivity, redundant power, and 24/7 security for mission-critical business.

## Solutions

- [Triple Play](https://gastra.net.id/en/#solusi): Internet, IPTV, and phone in one integrated service.
- [CCTV Online](https://gastra.net.id/en/#solusi): CCTV integrated with a stable connection — monitor business premises from anywhere.
- [VSAT / Starlink](https://gastra.net.id/en/#solusi): National VSAT satellite and Starlink solutions for remote locations — fast internet anywhere in Indonesia, including mining sites and plantations.
- [Smart Hospitality](https://gastra.net.id/en/#solusi): A complete IoT platform for smart hotel and property management — rooms, common areas, and devices in one control for staff and guests.

## Why Gastra

- A network that never stops your business: dedicated fiber optic internet up to 1 Gbps with wireless backup, so the connection stays alive when the primary link fails.
- Own data center presence in the Cyber and IDC Buildings, Jakarta, with international upstream and direct peering to internet exchanges and local content — low latency, fast and stable connectivity.
- 24/7 helpdesk: a support team on standby every day, ready the moment an issue appears, wherever customer sites are.
- Experience since 2001: starting as Linux consultants, Gastra has built LAN, WAN, VPN, and SD-WAN networks for industries across Indonesia.

## About the Company

Gastra Networks (PT Graha Anugerah Sejahtera) is an Indonesian national ISP founded in 2001. Starting as a Linux consultancy, Gastra grew into a fiber optic, wireless, and VSAT network operator with coverage from Greater Jakarta to Papua. Its head office is in Kelapa Gading, North Jakarta, with branch offices in Manado and Cilegon.

- Vision: to become an Indonesian internet technology company that connects every region — bringing internet technology to the wider community at affordable prices with guaranteed service quality.
- Mission: provide the best service to every customer without exception; deliver internet services to communities in remote and rural areas; and invest in the latest technology to develop internet access in every region.

## Coverage

Gastra operates fiber optic and wireless points of presence (POP) in 16 cities across eight regions — Greater Jakarta, Java, Bali, North Sumatra, North Sulawesi, North Maluku, Kalimantan, and Papua. The 16 cities are Jakarta, Bogor, Tangerang, Bekasi, Cilegon, Bandung, Semarang, Sidoarjo, Denpasar, Medan, Balikpapan, Manado, Bitung, Ternate, Jayapura, and Oksibil. All points operate within Gastra's single network, connected to international upstream and internet exchanges through its Jakarta data centers. For sites beyond fiber reach, VSAT and Starlink services cover all of Indonesia.

## Licenses

Officially licensed by Kominfo (Indonesian Ministry of Communication and Digital Affairs):

- Internet Service Provider (ISP) License No. 241 Tahun 2014
- Telecommunication Network Operation License No. 108/TEL.01.02/2021
- Closed Network Operation License No. 087/TEL.01.07/2026

## Clients

Gastra serves national enterprises and institutions across industries, including BCA, Bank Mega, and UOB (banking and finance); Honda, Yamaha, and Mercedes-Benz (automotive); the Ministry of Defense of the Republic of Indonesia, the Indonesian Red Cross (PMI), and BKKBN (government); Summarecon Mall and Transmart (retail and malls); NJIS and Al Azhar Kembangan (education); Kopi Kenangan (F&B); and Zalora (e-commerce).

## Offices

- Head Office — Jakarta: The Kensington Office Tower Lt. 2 Unit TKOT / 02H, Jl. Boulevard Raya No.1, RT.4/RW.17 Kelapa Gading Timur, Jakarta Utara 14240
- Manado: Star Square Manado Lt. Basement, Jl. R.W. Monginsidi VI, Bahu, Kec. Malalayang, Manado, Sulawesi Utara 95115
- Cilegon: Jl. Ahmad Yani No.178, Cilegon, Banten 42423

## Contact

- Phone / WhatsApp: +62 21 2245 2000 — 24/7 helpdesk
- Email: support@gastra.net.id
- [Request a quote or consultation](https://gastra.net.id/en/#kontak): free consultation on dedicated internet, coverage confirmation, or pricing.

## Frequently Asked Questions

- [What is the difference between dedicated and broadband internet?](https://gastra.net.id/en/#faq): Dedicated internet provides bandwidth reserved exclusively for the customer — not shared with other users — with an SLA and symmetric speeds, suited for business-critical use. Broadband is a shared, more economical service for lighter needs. Gastra offers both, with speeds up to 1 Gbps.
- [Does Gastra serve locations outside Java?](https://gastra.net.id/en/#faq): Yes. Gastra's fiber and wireless POPs cover 16 cities across eight regions, from North Sumatra to Papua. For remote sites beyond fiber reach, VSAT and Starlink solutions cover all of Indonesia.
- [Is Gastra an officially licensed ISP?](https://gastra.net.id/en/#faq): Yes. PT Graha Anugerah Sejahtera holds three Kominfo licenses: ISP License No. 241/2014, Telecommunication Network License No. 108/TEL.01.02/2021, and Closed Network License No. 087/TEL.01.07/2026.
- [What products and services does Gastra offer?](https://gastra.net.id/en/#faq): Core services include dedicated fiber optic internet up to 1 Gbps with wireless backup, metro ethernet and dark fiber for point-to-point office connectivity, managed services for network and IT devices, IoT/CCTV solutions, and colocation in Jakarta data centers. For specialized needs: Triple Play, online CCTV, VSAT/Starlink for remote sites, and smart hospitality for hotels. Every package is tailored to business scale and needs.

## Optional

- [llms-full.txt](https://gastra.net.id/llms-full.txt): Extended bilingual (Indonesian and English) company profile for AI systems.
- [ai/summary.json](https://gastra.net.id/ai/summary.json): Machine-readable site summary (JSON).
- [ai/faq.json](https://gastra.net.id/ai/faq.json): Machine-readable frequently asked questions (JSON).
- [ai/service.json](https://gastra.net.id/ai/service.json): Machine-readable service capabilities (JSON).
- [sitemap.xml](https://gastra.net.id/sitemap.xml): XML sitemap of all indexable pages.